Privacy Policy
Last Updated: January 15, 2025
At CoderAPIwave, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our options trading education platform.
We're based in Bulgaria and comply with Bulgarian data protection laws as well as the General Data Protection Regulation (GDPR). This means you have strong rights over your data, and we're committed to respecting those rights.
If you have questions after reading this — and honestly, privacy policies can be dense — reach out to us at help@coderaapiwave.com. We'd rather have a conversation than leave you confused.
Information We Collect
We collect different types of information depending on how you interact with our platform. Some you give us directly, and some we gather automatically as you use our site.
Information You Provide
When you sign up for our learning programs or contact us, we collect basic details like your name, email address, and phone number. If you enroll in paid courses, we'll also need billing information — though payment processing happens through secure third-party services, not our servers.
- Full name and contact details
- Account credentials (encrypted passwords)
- Educational background and trading experience level
- Course enrollment and progress data
- Messages you send through our contact forms
- Preferences for educational content and notifications
Automatically Collected Data
Like most websites, we automatically collect certain technical information when you visit. This helps us understand how people use our platform and where we can make improvements.
- IP address and general location (city/country level)
- Browser type and device information
- Pages visited and time spent on each
- Referral source (how you found us)
- Course interaction patterns and learning progress
How We Use Your Information
We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing and improving our educational services.
| Purpose | Legal Basis |
|---|---|
| Providing access to courses and materials | Contract performance |
| Responding to your questions and support requests | Contract performance |
| Sending course updates and educational content | Legitimate interest |
| Improving our platform and content | Legitimate interest |
| Complying with legal obligations | Legal requirement |
| Marketing communications (with your consent) | Consent |
Important: We'll never contact you with marketing emails unless you've explicitly opted in. And you can unsubscribe anytime with one click.
Educational emails about courses you're enrolled in — those we'll send regardless, because they're essential to the service you signed up for.
Data Sharing and Third Parties
We don't sell or rent your personal information. Period. But we do work with certain service providers who help us run our platform.
These companies process data on our behalf and are contractually obligated to protect it:
- Cloud hosting providers for secure data storage
- Email service platforms for course communications
- Payment processors for handling transactions
- Analytics services to understand site usage
- Customer support tools for managing inquiries
We might also share your information if legally required — for example, in response to a court order or to comply with Bulgarian financial regulations. We'll notify you about such requests unless prohibited by law.
Your Rights Under GDPR
Bulgarian and EU data protection laws give you significant control over your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 30 days.
Correct Inaccuracies
If any information we have is wrong or outdated, you can ask us to fix it. Most account details you can update yourself.
Delete Your Data
Request deletion of your personal information. We'll comply unless we have a legal reason to keep certain records.
Restrict Processing
Ask us to limit how we use your data in certain circumstances, like while we're verifying its accuracy.
Data Portability
Get your data in a format you can transfer to another service. Useful if you're switching platforms.
Object to Processing
Opt out of certain uses of your data, particularly for marketing or profiling purposes.
To exercise any of these rights, email us at help@coderaapiwave.com with your request. We'll verify your identity and respond within one month. If we can't fulfill your request, we'll explain why.
Data Security Measures
We protect your information using industry-standard security practices. That includes encrypted connections (SSL/TLS), secure password hashing, and regular security audits.
Our servers are located in secure data centers with physical access controls. We limit employee access to personal data based on job requirements, and everyone who can access it is trained on privacy practices.
No system is completely secure — that's just reality. If we ever experience a data breach that affects your information, we'll notify you and the relevant Bulgarian authorities within 72 hours, as required by law.
You can help keep your account secure by choosing a strong password and not sharing your login credentials. If you think your account has been compromised, contact us immediately.
Data Retention
We keep your personal information only as long as necessary for the purposes we collected it. Here's what that means in practice:
- Active account data: Retained while your account is active plus 2 years
- Course progress and records: 5 years after completion for educational records
- Financial transaction records: 7 years to comply with Bulgarian tax laws
- Marketing communications: Until you unsubscribe, then deleted within 30 days
- Support correspondence: 3 years for quality assurance purposes
After these periods, we'll either delete your information or anonymize it so it can't be linked back to you. If you close your account, we'll expedite deletion of non-essential data.
Cookies and Tracking
We use cookies — small text files stored on your device — to make our site work properly and improve your experience. Some are essential (like keeping you logged in), while others help us understand how people use our platform.
You can control cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect site functionality.
Types of Cookies We Use
- Essential cookies: Required for login and security features
- Performance cookies: Help us understand site usage patterns
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Provide aggregated usage statistics
International Data Transfers
While our primary operations are in Bulgaria, some of our service providers are based outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place.
This might include Standard Contractual Clauses approved by the European Commission or verification that the receiving country has adequate data protection laws.
Children's Privacy
Our services are designed for adults interested in options trading education. We don't knowingly collect information from anyone under 16 years old.
If we discover we've accidentally collected data from a child, we'll delete it immediately. If you believe a minor has provided us with personal information, please contact us right away.
Changes to This Policy
We'll update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform.
The "Last Updated" date at the top shows when we last revised this document. We encourage you to review it periodically.
Supervisory Authority
If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP).
That said, we'd appreciate the chance to address your concerns directly first. Most issues can be resolved through direct communication.
Contact Us About Privacy
Questions about this privacy policy or how we handle your data? We're here to help.
Email: help@coderaapiwave.com
Phone: +359 878 448 459
Address: ul. "Ruen" 1А, 8600 g.k. Vazrazhdane, Yambol, Bulgaria